STUDIO X SERVICE LEVELS

If you don’t know what you need or have the time to search for it; simply contact us and we will help you get the process rolling. Whether you’re perusing our extensive product search database or you already know what you need, our four levels of service are there to help guide you through the steps and timelines necessary to get you what you need, when you need it!

 

XSpeed
When you are in no rush for product – but looking for ideas:

 

Tell us the theme of your event, your budget and to whom you are marketing

 

Expect an estimate within 48 hours

 

Once we receive your signed estimate, we will provide an art proof

 

Allow 10-15 business days for production time

 

Allow 3-5 business days for shipping

 

XTra Fast Speed
When you need product in less than 20 business days, including shipping:

 

Tell us the theme of your event, your budget and to whom you are marketing

 

Expect an estimate within 48 hours

 

Once we receive your signed estimate, we will provide an art proof

 

Allow 10-15 business days for production time

 

Allow 3-5 business days for shipping

 

XTreme Fast Speed
When you need product in less than 10 business days, including shipping:

 

XTreme Fast Speed is a RUSH service and in many cases may require a 10% to 20% rush charge

 

Tell us the theme of your event, your budget and to whom you are marketing

 

You must provide proper print ready vector art (.eps or .ai)

 

Expect an estimate within 12 hours or sooner

 

In some cases you will need to waive seeing an art proof

 

In some cases, rush shipping may be necessary

 

XTreme Turbo Speed-Way Out Of Control
When you need product in less than 5 business days, including shipping:

 

XTreme Turbo Speed in many cases will require a 20% to 50% rush charge and require expedited shipping

 

Tell us what you need - we will push the xtrme turbo speed to make it happen for you

 

We will discuss product options and solutions on the spot

 

You must provide proper print ready vector art (.eps or .ai) and may need to waive seeing an art proof

 

Product will be shipped via overnight service and charged accordingly

 

Promotional products are sometimes shipped directly to you from our suppliers. Many of our suppliers are located outside of Washington State, so allow time for shipping.

 

The majority of our silk-screening and embroidery products are produced locally and can be delivered to you with free shipping directly to your door.